Terms & Conditions

Welcome to Mr & Mrs Mart Pvt Ltd.! We are delighted to have you as a valued customer. Before you start shopping, we kindly ask you to read and understand our terms and conditions. By using our website and making a purchase, you agree to comply with these terms and conditions.

1. Product Information: At Mr & Mrs Mart, we strive to provide accurate and up-to-date information about our products (grocery items). However, please note that the images, descriptions, and prices displayed on our website may occasionally contain errors or inaccuracies. We apologize for any inconvenience caused and reserve the right to correct any errors or update information at any time without prior notice.

2. Pricing and Payment: All prices listed on our website are in Indian currency (INR) and are inclusive of applicable taxes. We accept various payment methods, including credit/debit cards and online payment platforms. By placing an order, you confirm that you are authorized to use the selected payment method and that the payment details provided are accurate and valid.

3. Shipping and Delivery: We offer shipping services to Muzuffarpur, Bihar warehouse. Please note that delivery times may vary depending on your location and the availability of the product. We will make every effort to ensure that your order is delivered within the estimated timeframe. However, we cannot be held responsible for any delays or damages caused by the shipping carrier.

4. Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 24 hours of receiving the product. We will guide you through the return process and provide a refund or exchange, subject to our return policy.

5. Privacy and Security: At Mr & Mrs Mart, we take your privacy and security seriously. We collect and store your personal information solely for the purpose of processing your orders and improving your shopping experience. We will never share your information with third parties without your consent, except as required by law.

6. Intellectual Property: All content on our website, including images, logos, and text, is the property of Mr & Mrs Mart and is protected by copyright laws. You are prohibited from using, reproducing, or modifying any of our intellectual property without prior written consent.

7. Limitation of Liability: Mr & Mrs Mart shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. We do not guarantee the accuracy, completeness, or reliability of the information provided on our website.

8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Bihar Government and as well as central government of India. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [country].

Thank you for taking the time to read our terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer service team. Happy shopping!

Customer Services Email - support@mrandmrsmart.com